Last updated: July 8, 2026
Dalessandro’s Steaks and Hoagies respects your privacy. This Privacy Policy explains what information may be collected when you visit dalessandros.com, how we use it, and how third-party services may process information when you use our website.
Information We Collect
We may collect information in the following ways.
Information You Provide Directly
If you contact us through the website, by email, or by phone, we may receive your name, email address, phone number, message, and any other information you choose to share.
Website Usage and Technical Information
Like most websites, our site may collect basic technical and usage information, such as browser type, device type, pages visited, referring website, approximate location, IP address or anonymized IP address, date and time of visit, and general usage patterns.
We do not use our website to collect sensitive personal information.
How We Use Information
We use information collected through the website to respond to questions, comments, or requests; provide basic website functionality; understand how visitors use the site; improve the website experience; help protect the site from spam, abuse, or technical problems; and maintain the security and performance of the website.
We do not sell personal information.
Website Analytics
We use Matomo Analytics to understand how visitors use our website and to improve the site experience.
Matomo helps us see general information such as page visits, traffic sources, and basic usage patterns. We configure Matomo in a privacy-conscious way and do not use it to identify individual visitors.
Matomo is configured with IP address anonymization, so full IP addresses are not stored in our analytics reports.
Matomo is also configured without tracking cookies. Our analytics do not place cookies on your device.
Detailed Matomo visitor logs are automatically deleted after 180 days.
Google Maps
Our Location page includes an embedded Google Map to help visitors find Dalessandro’s Steaks and Hoagies.
When the map loads or is used, Google receives certain technical information, such as browser, device, usage, and request information, in accordance with its own privacy practices.
You can also contact us directly or use your preferred map or navigation service instead.
Customer Reviews and Trustindex
Our website displays customer reviews through Trustindex, a third-party service that shows reviews from platforms such as Google.
When the Trustindex review widget loads or is used, Trustindex and/or the connected review platform may receive certain technical information, such as browser, device, usage, and request information. Review content displayed through Trustindex may also be subject to the privacy practices of Trustindex and the original review platform.
Cookies and Similar Technologies
Our website may use cookies or similar technologies for basic site functionality, security, embedded maps, review widgets, or other third-party services.
Matomo is configured without tracking cookies and does not place analytics cookies on your device. However, third-party services such as Google Maps and Trustindex may use their own cookies or similar technologies when their content loads or is used.
You can manage or block cookies through your browser settings.
Third-Party Services and External Links
Our website may include embedded content or links to third-party websites and services, including Google Maps, Trustindex, review platforms, social media platforms, online ordering services, delivery services, or news articles and publications.
We do not control third-party websites or services and are not responsible for their content, accuracy, availability, terms, or privacy practices. When you leave our website or interact with embedded third-party content, that third party’s own terms and privacy policy may apply.
The inclusion of a link does not imply endorsement by Dalessandro’s Steaks and Hoagies.
California Privacy and Online Tracking
California residents may have certain rights regarding their personal information, depending on which California privacy laws apply.
Dalessandro’s does not sell personal information. We also do not use this website for targeted advertising or cross-context behavioral advertising.
Our website does not currently respond differently to browser “Do Not Track” signals. Some third-party services used on our website, including embedded maps and review widgets, may collect information when their content loads or is used.
Because Dalessandro’s does not sell or share personal information for targeted advertising, Global Privacy Control signals do not change the way we collect or process information on this website.
You may contact us using the information below to ask about personal information you have provided to us, request a correction, or request deletion where applicable. We will review and respond to privacy-related requests as required by applicable law.
How We Protect Information
We take reasonable steps to protect information submitted through the website. However, no website or internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or allowed by law.
Children’s Privacy
Our website is intended for a general audience. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. If we make material changes, we may provide additional notice on the website where appropriate.
Contact Us
For questions about this Privacy Policy or to submit a privacy-related request, please contact us directly:
Dalessandro’s Steaks and Hoagies
600 Wendover Street
Philadelphia, PA 19128
Phone: 215-482-5407
Email: info@dalessandros.com